martinada Posted May 30, 2016 Share Posted May 30, 2016 Ive been unable to play for the past 2 days now as when i try to play a carictor it asks me to verify my email. i have dont this 9 times now and still have not receved the email to do it, i recive all other emails from swtor like one time passwords and all that, can some one please help with this Link to comment Share on other sites More sharing options...
LyraineAlei Posted May 30, 2016 Share Posted May 30, 2016 Search very carefully through all of the SWTOR e-mails, all of them. And if you can't find an e-mail with a link to enter the verification code, then dug through your e-mail spam folder. Search every folder. Every SWTOR e-mail, even if you opened it. Link to comment Share on other sites More sharing options...
martinada Posted May 30, 2016 Author Share Posted May 30, 2016 I have just looked through every email ive ever receved from them and theres nothing Link to comment Share on other sites More sharing options...
Calwred Posted May 30, 2016 Share Posted May 30, 2016 have you started a new email account recently, perhaps the info is being sent to that email account. if not check your junk folder mail sometimes gets dumped in there by mistake. Link to comment Share on other sites More sharing options...
DarthEnrique Posted May 30, 2016 Share Posted May 30, 2016 If you have tried having them resend the verificaiton code and that has not worked then you may wanna call Bioware at 1-885-345-2186 (US). Link to comment Share on other sites More sharing options...
martinada Posted May 30, 2016 Author Share Posted May 30, 2016 nope its been the same email adress since i first started, i still recive other emails from them and ive checked my account info on the web site and its corect ive checked every folder on my emails and nothing, ive had a ticket open over 24 hours now but im still waiting on that to Link to comment Share on other sites More sharing options...
Dassvidanja Posted May 30, 2016 Share Posted May 30, 2016 If using gmail, try changing your email to the googlemail domain. Same thing. For some weird reason there can be issues with this. Hope this helps. Link to comment Share on other sites More sharing options...
LyraineAlei Posted May 30, 2016 Share Posted May 30, 2016 Do you have another SWTOR account? I once made a SWTOR account back when it was in Beta (no characters, just teh account) and it was causing me issues with the verification e-mail until I remembered it was there and had that unused account deleted. Link to comment Share on other sites More sharing options...
martinada Posted May 30, 2016 Author Share Posted May 30, 2016 Do you have another SWTOR account? I once made a SWTOR account back when it was in Beta (no characters, just teh account) and it was causing me issues with the verification e-mail until I remembered it was there and had that unused account deleted. this is exactly what had happened, after a phone call to ea surport im finally back online and able to play again Link to comment Share on other sites More sharing options...
LyraineAlei Posted May 30, 2016 Share Posted May 30, 2016 this is exactly what had happened, after a phone call to ea surport im finally back online and able to play again Yay! Problem has been solved for you. Link to comment Share on other sites More sharing options...
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