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Unable to load game


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Firstly, I just want to say this should be in the bug reports forum.

 

Now, on to the issue. Since it looks like the problem is with resolution, there should be a pretty simple fix.

 

 

Go into %appdata%, then Local, then find your "SWTOR" folder.

 

Once there, go into SWTOR -> Settings and then the file "client_settings."

 

Open "Client_settings" in notepad.

 

Alter the labels "Height" and "Width" to your desired resolution.

 

 

Alternatively, you can simply copy the settings from here. (They are my graphics settings however, and may be too high for your laptop's performance. It should make sure that you can at least load in, though!)

 

 

[Renderer]

AllowColorRemapping = false

AllowDepthOfField = true

doBlobShadows = true

doShadows = false

DYDDrawDistancePreset = 0

EnableBloom = false

FullScreen = true

GraphicsDeviceId = 26545

GraphicsQuality = 6

Height = 768

NativeHeight = 1080

NativeWidth = 1920

PerfTestFlags = 4636544

PlantDensity = 16

RefreshRate = 60

ShaderSet = 0

SpeedTreeDistanceScale = 0.82999998

TextureAnisotropy = 16

TextureQuality = 0

VerticalSyncState = true

Width = 1360

CodeVersionChanged = false

LastCodeVersionRun = 1

WindowX = 0

WindowY = 0

AntiAliasingLevel = 2

MeshLODQuality = 1

D3DFullScreen = false

AtlasQuality = 1

FarClipScale = 0.5371195

DynamicLightsLimit = 2

ShadowMapNumCascades = 4

ShadowMapResolution = 1024

 

 

[Game]

MoviesFolder = ..\..\Movies

SwtorRegKey = SOFTWARE\BioWare\Star Wars - The Old Republic

 

 

 

Hope this helps!

Edited by jedimasterjac
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Thanks for the quick reply! Didnt know which forum I was in lol. First submission. I tried both ways you suggested and neither of them worked. After clicking launch The game will turn to a black screen and change my resolution from 1366x768 to 800x600. It will then start to load for about 15 seconds if that and then turn black, Ive tried waiting out the black screen but the game times out and closes.
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